Privacy Policy

1. Who is covered by this notice?

This Notice covers:

• Users of our app, our website (finkasa.id), and our digital channels, including our channels and feeds on social media platforms.
• Contact persons of a customer, supplier, or partner to us.
• External persons who contact or otherwise communicate with us and are not covered by the categories above.

2. Who is responsible for the use of your personal data?

PT Finkasa Teknologi Indonesia ("Finkasa", "we", "our", or "us") is responsible for the use of your personal data as described in this Notice. This means we are the data controller for the processing activities covered by this Notice.

3. Which personal data do we collect?

We only collect the personal data we need. The type of personal data we collect depends on how you interact with us. We may collect the following categories:

• Identity information, such as your name and company affiliation.
• Contact information, such as email address, phone number, and mailing address.
• User-generated information, such as activity on our platform, including usage patterns, uploads, interactions, and user feedback.
• Profile information, such as your job title and the name of your organization.
• Communication, including contents of emails, contact form submissions, or responses to surveys.
• Technical information, such as your IP address, browser type, device type, operating system, and usage logs.
• Order and billing information, such as subscription tier, transaction history, and invoice details.
• Marketing and preference data, such as your subscription to our newsletters or participation in webinars or campaigns.
• Uploaded financial data: if you are a customer, we may process invoice, transaction, or accounting data that you upload to the platform. You are responsible for ensuring that you have the right to share such data with us.

4. From where do we collect personal data?

We collect personal data from the following sources:

• Directly from you when you use our platform or website, request a demo, or communicate with us.
• From your employer or organization if you are a contact person for one of our customers, suppliers, or partners.
• From uploaded content if you or your organization upload financial data to the platform.
• From social media platforms if you engage with our content.
• From cookies and similar technologies when you browse our website.
• From publicly available sources for research and verification purposes.

5. Why do we use your personal data?

Provide the Service

We use your personal data to provide the Service, set up and manage your user account, process financial uploads, maintain secure logins, and deliver personalized content and features.

Communicate with you about the Service

We use your personal data to contact you about your use of the Service, including onboarding guidance, support messages, and service-related notifications.

Manage relationships with customers, partners, and suppliers

We process your data to manage relationships, including communication, contract administration, subscription and billing management.

Share product updates and offers

We may inform you about updates, events, feature announcements, or offers. You can unsubscribe from marketing communications at any time.

Analyze and improve the Service

We analyze how the Service is used to understand performance, identify bugs, and improve functionality.

Ensure technical functionality and security

We use personal data to ensure the technical operation and security of our platform, including detecting and preventing misuse.

Fulfill legal obligations

We may process your data to comply with legal obligations, such as accounting requirements or regulatory requests.

6. Who do we share personal data with?

We may share personal data with trusted service providers, social media and advertising platforms, external advisors and authorities, and buyers or investors in connection with business transactions. All service providers are contractually bound to protect your information.

7. Your rights

You have rights including access, rectification, withdrawal of consent, erasure, objection, restriction, and data portability under applicable data protection laws. We usually respond to requests within one (1) month.

8. Cookies and other technologies

We use necessary, functional, analytics, and marketing cookies to ensure basic functionality, improve performance, and enhance your user experience. You can manage cookies through your browser settings.

9. Where we process personal data

We primarily process your personal data within Indonesia and the European Union (EU)/European Economic Area (EEA). When data is transferred internationally, we ensure appropriate safeguards are in place.

10. Updates to this notice

We may update this Privacy Notice from time to time. The most recent version is always available on this page.

11. Any questions?

If you have questions about this Notice or wish to exercise your rights, contact us at [email protected].

PT Finkasa Teknologi Indonesia
Jakarta, Indonesia
E-mail: [email protected]